I received a charge before my delivery date, what is this for?

The first charge is your £10 delivery fee, which you need to pay when you sign up to Buzzbike. You are then charged your subscription cost the day before your delivery day. We must receive the payment by 3.30 PM on the day before your delivery in order to deliver the Buzzbike to you on your chosen delivery date.

If you do believe that there is an error with a charge you have received then please do get in touch with our Rider Happiness team who will be able to look into this for you.

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