Are there any hidden costs?

All benefits and services are included in your membership fee. 

We understand that all bikes take on a level of wear and tear and it’s pretty much impossible to keep your bike pristine. We charge for heavy damage where we need to replace the part to make the bike safe again, and stolen parts that are not returned with the bike. 

No-one likes hidden costs so we are upfront about any cost that might be associated. The list of costs for things such as theft and damage are listed below:

BuzzbikeBuzzbike-EZ
  • Dents to frame - £30
  • Scratch – greater than 3cm - £40
  • Scratch – less than 3cm but to the base frame - £20
  • Buckled wheels - £15-£40
  • Rear wheel
    • Damaged beyond repair - £75
    • Missing - £90
  • Front wheel
    • Damaged beyond repair - £30
    • Missing - £45
  • Missing / broken spoke - £10
  • Missing / broken mudguards - £15 per mudguard
  • Damage to Shimano gearing system - £20
  • Damaged saddle - £20
  • Missing seat post and saddle - £20
  • Broken brakes (i.e. brake arms, limiter screws, springs, etc) - £20
  • Missing pedals - £20
  • Missing / damaged lock - £40
  • Missing / damaged key - £15
  • Damage to the extent where the Buzzbike cannot be used by another rider - £250
  • Standard theft replacement bike fee - £50
  • If you do not return your Buzzbike - £250
  • Battery: £250
  • Charger - £20
  • Lights: £50
  • Dents to frame - £200
  • Scratch – greater than 3cm - £60
  • Scratch – less than 3cm but to the base frame - £50
  • Buckled wheels - £15-£40
  • Missing / broken spoke - £10
  • Missing / broken mudguards - £15 per mudguard
  • Damage to Bafang motor / gearing system / electrics    - £200
  • Damaged saddle - £20
  • Missing seat post and saddle - £25
  • Broken brakes (i.e. rotors, etc) - £20
  • Missing pedals - £20
  • Missing / damaged lock - £40 
  • Missing  / damaged key - £15
  • Bike rack - £20
  • Belt drive - £70
  • Damage to the extent where the Buzzbike cannot be used by another rider - £500
  • Standard theft replacement bike fee -
    • £300 if bike and battery are stored and locked correctly
    • £600 if locked correctly but battery stolen as well
    • £1,600 if bike and battery not stored or locked correctly

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