We do fix punctures, which can be arranged by booking an appointment with one of our bike professors through the Buzzbike App. If you have a Buzzbike EZ we would not recommend you attempt to fix the puncture yourself and proceed with booking an appointment with a bike professor and we will sort it out as soon as possible.
Should you need an alternative method of fixing your puncture, you can take your bike to your local bike shop and we can reimburse £10 of the repair for you. For this we will just need a photo of the receipt, which can be sent to firstname.lastname@example.org.
Keeping your Buzzbike tyres pumped up to 80-90 psi and regularly checking for pieces of glass in your tyres post-ride will help to prevent any nasty flats!