Membership

• Which subscription options are available and what's included?
• What’s the minimum time I can subscribe to Buzzbike for?
• Are there any rules around how I should ride my Buzzbike?
• How does the Buzzbike to work scheme operate?
• How do I set up Buzzbike to work?

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Referrals

• What is your referral scheme?
• Where do I find my referral code?
• Is there a limit to how many referrals I can give in a month?
• I referred a friend but the referral hasn’t been added to my account, why is this?
• Can I use a referral code and a discount code?

Cancelling

• How do I cancel my subscription?
• What is my final prorated payment?
• I received an error code when cancelling my subscription, what do I do?
• Can I cancel for a full refund?
• Can I cancel a long term plan at any time?